The Chamber's Genius Series continues with Customer Service Training.

Service is a distinguishing factor in consumer decision-making and provides companies with very real competitive advantages.

Attend this insightful session to learn about the four levels of customer service and how exceptional customer service can drive profits to the bottom-line.

• Simple Service
• Practical Service
• Professional Service
• Exceptional Service

Bonus feature!  Learn about the understanding and benefits of the “Wow” factor in today’s market.

Entrepreneur Mike McGraw shares insights from more than 28 years in business.

Mike McGraw is an entrepreneur who founded Tneve, Inc., an international event planning company. Due to Mike’s leadership, his company produced a wide variety of events around the world for many Fortune 500 companies.  Mike is the creative force behind the many ideas and programs that have been produced by his company.  An author and award-winning consultant with a creative and positive approach to successful branding and public policy, Mike has lectured at universities, associations and corporations sharing his vision and drive. To learn more Google Mike McGraw. “You are only as good as Google said you are.” 

Download the Genius Series registration form